Withdrawal
No Right of Withdrawal – Returns as a Gesture of Goodwill
Our offer is directed exclusively at businesses as defined in § 14 of the German Civil Code (BGB). Therefore, there is no statutory right of withdrawal.
In justified individual cases, we may, as a gesture of goodwill and subject to prior review, accept the return of ordered goods. There is no legal entitlement to such a return.
Returns are only possible after prior contact with us and our express approval. Return shipping is at the customer’s expense and risk. We charge a processing fee of 10% of the value of the returned goods, which we will deduct from the refund. This is contingent upon the goods being unused, undamaged, and complete.
< p>Statutory claims for defects in the goods remain unaffected.Merz Medizintechnik GmbH
Ferdinand-Lassalle-Str. 24
72770 Reutlingen
Tel: +49 7121 - 1598 500
E-Mail: info@merz-medizintechnik.de