Shipping and Payment Terms
VAT
The VAT rate currently applicable in Germany is 19 per cent. Unless you have created a customer account, all prices displayed in the shop are gross prices, including this VAT.
For EU customers outside Germany
Since 1 July 2021, customers from the rest of the EU have been paying the VAT rate applicable in their respective countries. This will be calculated and displayed at checkout. If you wish to shop without VAT, you must provide a valid VAT number at checkout.
Delivery and costs
Please refer to the respective product descriptions for delivery times. We only dispatch on working days. The delivery times stated apply to shipments within Germany.
For deliveries within Germany, we charge a flat rate of €6.85 net (= €8.15 incl. 19% VAT) per order. For orders totalling €126.05 net or more (€150.00 incl. 19% VAT), we offer free delivery within Germany. For trade accounts, we charge a flat-rate delivery fee of €9.75 plus VAT per order.
For deliveries:
- to the EU: €17.00 or €29.00 net plus the applicable VAT,
- to Switzerland and Liechtenstein: €31.00 net,
- worldwide: €55.00 or €135.00 net.
In the shopping basket, you can interactively calculate the total cost of an order before proceeding to checkout
For customers in so-called third countries outside the EU
For deliveries to these countries, additional costs for customs duties and import VAT apply on top of the delivery charges we levy. These must be paid by you, the recipient, in your country. How these costs are levied and how payment is made is regulated on a case-by-case basis and varies from country to country.
For orders with a value exceeding €1,000, an export declaration must be applied for. We charge €85 for this service.
Terms of payment
We accept the following payment methods:
- Prepayment by bank transfer
- Payment by invoice (within Germany only)
- Payment by credit card
- Payment via PayPal